Return Policy

If your product is defective/damaged or incorrect/incomplete at the time of delivery, please contact us within the applicable return window. Your product may be eligible for refund or replacement depending on the product category and condition. Please see the detailed terms in the relevant category below.

Please note that all of our products are not eligible for a return if the product is "No longer needed." We do not recognize “No longer needed” as a valid reason for return.

For device related issues after usage or the expiration of the return window, we will refer you to the brand warranty center (if applicable). For more information on warranty claims please view our Warranty Policy.

You will always find the relevant terms on the product page .

Returns Policy per Category

1 Electronics

7 Days; Return and refund/replacement.

If your item arrived in defective/damaged or incorrect / incomplete condition, it is eligible for a free replacement, provided the exact item is available. If the same item is not available on our platform, a refund will be issued.

For device-related issues after usage please contact the brand warranty provider directly (if applicable).

2 Electronic Accessories

7 Days; Return and refund/replacement.

If your item arrived in defective / damaged or incorrect / incomplete condition, it is eligible for a free replacement, provided the exact item is available. If the same item is not available on our platform, a refund will be issued.

3 TV and home appliances

7 Days; Return and refund/replacement.

If your item arrived in defective / damaged or incorrect / incomplete condition, it is eligible for a free replacement, provided the exact item is available. If the same item is not available on our platform, a refund will be issued.

For device-related issues after usage please contact the brand warranty provider directly (if applicable).

4 Home & Living

7 Days; Return and refund/replacement.

If your item arrived in defective / damaged or incorrect / incomplete condition, it is eligible for a free replacement, provided the exact item is available. If the same item is not available on our platform, a refund will be issued.

5 Travel & Luggage

7 Days; Return and refund/replacement.

6 Fashion Accessories

7 Days; Return and refund/replacement.

7 Babies, Kids & Toys

7 Days; Return and refund/replacement.

If your item arrived in defective / damaged or incorrect / incomplete condition, it is eligible for a free replacement, provided the exact item is available. If the same item is not available on our platform, a refund will be issued.

8 Beauty & Personal care

7 Days; Return and refund/replacement.

If your item arrived in defective / damaged or incorrect / incomplete condition, it is eligible for a free replacement, provided the exact item is available. If the same item is not available on our platform, a refund will be issued.

For device-related issues after usage please contact the brand warranty provider directly (if applicable).

9 Groceries

Non-returnable

10 Sports & Fitness

7 Days; Return and refund/replacement.

If your item arrived in defective / damaged or incorrect / incomplete condition, it is eligible for a free replacement, provided the exact item is available. If the same item is not available on our platform, a refund will be issued.